Step 1: The fastest way to choose a book for Curbside Service is to place a “hold” on the title. Research the book(s) you want in the library’s online catalog (Koha). The books will be listed as “Available” or “Checked Out.” If the book is listed as “Available,” place a hold on that book. The librarian will contact you via email to schedule a pickup time. If the book is listed as “Checked Out,” place a hold on that title. The librarian will send you an email when the book is available to schedule a pickup time. The current limit is three books per patron.
Step 2: If you are not comfortable using the library’s online catalog, call the library or e-mail a request. E-mails are preferred. If you call, please speak clearly, leave a brief message and a call back number.
email or phone: (603) 543-3644
Step 3: You will receive a call or an e-mail response to your request. We will arrange a pick-up time during this exchange. Set times are:
- Mondays as needed
- Wednesday afternoons from 3:00 – 6:00 pm
- Saturday mornings from 9:00 am – 12:00 noon
Step 4: Your items will be checked out to you. They will be bagged and tagged and waiting on the front step at the arranged time. No need to wait!
Step 5: Return dates are listed under the Checked Out tab of your patron login page. You can renew most items yourself using your patron account. If you finish your book before the due date, you may return it to the book drop (the red mailbox) on the library steps. (We cannot reuse the plastic bags so please do not return them but recycle them instead.)
Questions? Here are more details:
How are requested materials assembled for you? Anyone handling these materials will wear a mask and gloves. Bags for your materials will be new, not previously used.
What happens when items are returned? First, they will be set aside for 72 hours, the current length of time it is believed the virus is viable on such materials. Anyone handling these materials will wear a mask and gloves. Once materials have “rested” for a period of 72 hours, they will be checked in and available for circulation.
Can I come in just to see what is available? Yes, but you will need to make an appointment with the librarian during Wednesday and Saturday hours.
Can I request items from other libraries? Yes, the Inter Library Van is running. However, this service may be forced to close down again if COVID cases continue to rise. We will keep you posted.
How can I find out if my request is ready? Someone from the library will contact you by phone or via email to let you know when your request ready and to schedule a time for pickup time.
What times are available to pick up my request? We will arrange a time with you from the following choices:
- Mondays as needed
- Wednesday afternoons from 3:00 – 6:00
- Saturday mornings from 9:00 pm – 12 noon